Great customer service! Ordered 2. One was for a St. Croix rod, which I found out right after I ordered them, would not fit over the big guide. I decided I would just keep them both, but one of them was too short to use on another rod. They sent a pre-paid label to send it back and as soon as I said I put it in the mail, they responded and said a new one was on it's way. Just going to wait till they make them work for the St. Croix.
